Flitch Green Parish Council hits out at Essex County Council over delays to superfast broadband upgrade

PUBLISHED: 08:04 20 April 2018 | UPDATED: 08:05 20 April 2018

Essex County Council said faster broadband will be available to Flitch Green residents in June.

Essex County Council said faster broadband will be available to Flitch Green residents in June.


A parish councillor has said he wants to hold Essex County Council (ECC) “to account” after claims that more than 400 residents in a development near Little Dunmow have had to wait in excess of three years for a “21st century broadband connection”.

Superfast Essex, which is co-ordinated by Essex County Council and is responsible for delivering access to superfast broadband, has told Flitch Green Parish Council that faster broadband speeds will be available in June this year.

After being given estimates by Superfast Essex, the parish council believed it would be able to access superfast broadband by the end of March.

Before then work was originally scheduled to be complete by June 2017, after Flitch Green was included in phase two of the rollout scheme.

Councillor John Doughty said: “We want to hold Superfast Essex to account to make sure the work happens this time. They can’t keep raising expectations and putting out estimations.

“The residents of Flitch Green that are still on cabinet eight (the cabinet which will provide access to superfast speeds) have lost their patience...I think everybody feels we have been let down so many times.”

Last week residents took to Twitter to voice their disappointment, using the hashtag #Felsted8.

Parish clerk and mum-of- three, Helen Mason said the slower speeds were causing problems for people who work at home and her children.

She said: “The kids are complaining that their Xbox games are freezing or lagging. They can’t watch films. My eldest has been on the Xbox in the holidays so it has been particularly noticeable in the last two weeks...it is just so frustrating. I just hope SuperFast Essex will fulfil that promise.”

An Essex County Council spokesman said: “We now expect Felsted 8 to be ready in mid-June. It was originally hoped that work on the fibre broadband cabinet would be completed last month, but this was a provisional estimate, subject to detailed survey work being completed.

“The engineering work, which includes the relocation of mains power, has proved to be more complex than originally expected, but engineers are working hard to complete the job as quickly as possible.”

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