Health trust is praised in new inspection report but areas still to work on

PUBLISHED: 15:58 03 August 2018

Care Quality Commission

Care Quality Commission


England’s chief inspector of hospitals has rated the services provided by Essex Partnership University NHS Foundation Trust (EPUT) as ‘good’ following an inspection.

A team of Care Quality Commission (CQC) inspectors visited the trust’s services and inspectors said they were impressed by the extent to which the new values of the merged trust have been embraced by everyone and displayed by all the staff they met.

The inspectors also found that the trust’s senior managers were visible in the services and many members of staff told them that board members were approachable, had visited their services and were willing to hear comments.

However, the inspectors noted that several areas, including psychiatric intensive care and substance misuse services still required improvement.

The foundation trust is responsible for mental health, learning disability services, and community health services in Essex.

Sally Morris, chief executive of EPUT, said: “We are delighted with our overall ‘good’ rating and with many of our services receiving individual ‘good’ ratings too. It’s also pleasing that the CQC found outstanding practice in a range of services. This is a wonderful achievement for the trust and, in particular, for our amazing staff.

“When we merged last year we were clear that we are on a quality improvement journey. Our aim was to be rated as ‘good’ in our first CQC comprehensive inspection, working towards ‘outstanding’ five years after merger. This announcement shows our staff have risen magnificently to this challenge.

“After the CQC’s focused inspections in November, we rolled up our sleeves to make the improvements needed urgently. The latest CQC reports recognise our responsiveness and we are grateful to those earlier inspections for the extra impetus to pick up the pace in improving our patients’ safety and experience.”

Deputy chief inspector for hospitals, Dr Paul Lelliott, added: “Overall, Essex Partnership University NHS Foundation Trust provides good care to the population that it serves. The trust can be proud of many of the services that it manages.

“There were some areas where improvements need to be made. In particular, we rated the acute wards for adults and those of working age and psychiatric intensive care units, the substance misuse services, the long stay or rehabilitation mental health wards and the community end of life care as ‘requires improvement’ overall.”

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