Restaurant owner sees 50 per cent drop in business after Facebook page hacked and false hygiene rating posted
PUBLISHED: 12:20 02 May 2018 | UPDATED: 12:22 02 May 2018
An Indian restaurant in Saffron Walden had its business Facebook account hacked last week and false information about the restaurant’s hygiene rating was posted, costing the business thousands of pounds in lost trade.
On April 25, a post appeared on Rajdhani Indian Restaurant’s Facebook page stating “it is with regret we have just been given a hygiene rating of 0”, however Uttlesford District Council (UDC) confirmed this was incorrect and the restaurant has a hygiene rating of 3, meaning ‘generally satisfactory’.
Joshua Rahman, the restaurant owner and a father-of-four, said it has “destroyed” him and his business.
He said: “I have no idea who did it or why. There has been a 50 per cent drop in business and the 28 customers that were booked in for the following weekend all cancelled.
“I have four kids and I have seven staff at the restaurant. Word spread around town so quickly so now I am trying to get the word out to people that this is false and not true.
“This could happen to any business so I want to make people aware.”
A spokesman for UDC said: “We are aware of posts on the Facebook page of Rajdhani Indian Restaurant, Saffron Walden.
“UDC can confirm that the premises were last inspected by officers on July 24, 2017 and the Food Hygiene Rating Scheme rating awarded was 3 - generally satisfactory.”
The restaurant has been open in Saffron Walden for more than four years, but Mr Rahman said the way things are going, he could be forced to make people jobless.
He added that he had lodged a complaint with Facebook and informed Essex Police.